Terms of Service

These Terms of Service govern your use of the VUNISTA website and your purchase of products from VUNISTA.

Throughout these Terms, “VUNISTA,” “we,” “us,” and “our” refer to VUNISTA LLC.

By visiting our website, creating an account, placing an order, or otherwise using our services, you agree to these Terms of Service together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies displayed on our website.

If you do not agree with these Terms, you should not use the website or place an order.

1. About VUNISTA

The online store is operated by:

VUNISTA LLC
30 North Gould Street
Sheridan, WY 82801
United States

Email: support@vunista.com

The store is hosted using Shopify, which provides the ecommerce platform through which we offer our products and services.

2. Eligibility

By using this website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

If you are using the website on behalf of a company or other organisation, you confirm that you have authority to bind that organisation.

3. Online Store Use

You may use the website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activity
Attempt to interfere with the website's security or operation
Introduce viruses, malicious code, or harmful technology
Attempt to gain unauthorised access to our systems or accounts
Scrape, copy, reproduce, or exploit website content unlawfully
Submit false account, payment, or delivery information
Use the website in a way that infringes the rights of another person

We may restrict or terminate access where we reasonably believe the website is being misused.

4. Product Information

We aim to describe and display our products as accurately as reasonably possible.

However:

Colours may appear differently depending on your device or screen
Product packaging may change
Minor product details may vary between manufacturing batches
Measurements and specifications may be approximate unless expressly stated otherwise

Product descriptions, images, specifications, and availability may be updated from time to time.

We reserve the right to correct obvious errors in product information.

5. Product Availability

Products are subject to availability.

Some VUNISTA products are fulfilled through third-party fulfilment partners and suppliers.

Availability displayed on the website may therefore depend on inventory information supplied through external systems.

If a product becomes unavailable after you place an order, we may:

Contact you with available options
Offer a suitable replacement where you agree
Cancel the affected item
Issue an appropriate refund

We do not guarantee that every product will remain available indefinitely.

6. Prices

Prices are displayed in the currency shown on the website or during checkout.

Prices may change at any time before an order is placed.

A price change will not normally affect an order that has already been accepted and paid, except where there is an obvious pricing or technical error.

Promotions and discounts may:

Be available for limited periods
Apply only to certain products
Have specific eligibility requirements
Be changed or withdrawn where permitted by law

Shipping costs, taxes, duties, and other applicable charges will be handled as described during checkout and in our Shipping Policy.

7. Orders

Placing an order does not necessarily mean that we are required to accept it.

We may refuse or cancel an order where reasonably necessary, including where:

A product is unavailable
Payment cannot be authorised
Fraud or unauthorised payment is suspected
Pricing or product information contains an obvious error
Delivery cannot reasonably be completed
The order violates these Terms
Legal or regulatory requirements prevent fulfilment

If we cancel an order after payment has been collected, an appropriate refund will be issued.

8. Payment

Customers must provide accurate and authorised payment information.

Available payment methods are displayed during checkout.

Payments may be processed by Shopify Payments or other third-party payment providers.

VUNISTA does not control the independent security procedures, processing times, service availability, or account decisions of third-party payment providers.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

9. Shipping and Fulfilment

Orders may be fulfilled directly by third-party fulfilment partners.

Shipping methods, rates, delivery estimates, international shipping, customs, tracking, address issues, and related matters are governed by our Shipping Policy.

Delivery dates are estimates unless expressly stated otherwise.

We are not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, customs processing, severe weather, or incorrect delivery information supplied by the customer.

10. Cancellations

If you need to cancel an order, contact:

support@vunista.com

as soon as possible.

We will make reasonable efforts to stop the order before fulfilment begins.

However, cancellation cannot be guaranteed after an order has entered processing or fulfilment.

Once an order has shipped, the applicable return process will apply.

11. Returns and Refunds

Returns, damaged products, refunds, and related eligibility requirements are governed by our Return & Refund Policy.

Eligible products may generally be returned within 45 days of delivery, subject to the conditions stated in that policy.

Your statutory consumer rights remain unaffected where applicable.

12. Promotions and Discounted Products

VUNISTA may offer discounts, bundles, promotional pricing, discount codes, or limited-time offers.

Unless expressly identified otherwise, purchasing a product at a promotional or discounted price does not automatically make it final sale.

Return eligibility remains subject to our Return & Refund Policy.

Promotional offers cannot necessarily be combined unless expressly stated.

13. Accounts

Where customer accounts are available, you are responsible for maintaining the confidentiality of your account credentials.

You are responsible for activity performed through your account where that activity results from your failure to protect your login information.

Notify us promptly if you believe your account has been accessed without authorisation.

We may suspend or restrict accounts where necessary to protect customers, VUNISTA, or the website.

14. Accuracy of Customer Information

You agree to provide accurate information when placing an order, including:

Name
Email address
Billing details
Shipping address
Contact information
Payment information

You are responsible for reviewing this information before completing checkout.

Incorrect information may delay or prevent fulfilment.

15. Third-Party Services

Our website may rely on or link to third-party services, including:

Shopify
Payment processors
Shipping carriers
Fulfilment partners
Analytics providers
Advertising platforms
Email or communication services
Social media platforms

Third-party services may be governed by their own terms and privacy policies.

We are not responsible for the independent actions, availability, policies, or systems of third parties outside our reasonable control.

16. Third-Party Links

Our website may contain links to external websites.

Providing a link does not necessarily mean that VUNISTA endorses or controls the third-party website.

You access third-party websites at your own discretion and should review their applicable terms and privacy policies.

17. Intellectual Property

Unless otherwise stated, the VUNISTA website and its content are owned by or licensed to VUNISTA.

This may include:

Brand names
Logos
Product presentation
Website copy
Graphics
Photography
Videos
Layouts
Design elements

You may use the website for personal, non-commercial shopping purposes.

You may not reproduce, distribute, sell, exploit, or commercially use protected VUNISTA content without permission, except where permitted by law.

Third-party trademarks and content remain the property of their respective owners.

18. Reviews, Feedback, and Submissions

If you voluntarily provide reviews, comments, feedback, photographs, or other content to VUNISTA, you confirm that you have the right to provide that material.

You must not submit content that is:

Unlawful
Fraudulent
Defamatory
Abusive
Infringing
Misleading
Malicious

Where permitted by law, you grant VUNISTA permission to use voluntarily submitted reviews or feedback for legitimate business and promotional purposes.

We will not claim ownership of personal information merely because it was submitted through the website.

19. Errors and Omissions

Occasionally, information on our website may contain:

Typographical errors
Pricing errors
Product description errors
Availability errors
Shipping information errors

We may correct these errors and update information where reasonably necessary.

Where an error materially affects an existing order, we will handle the matter fairly and in accordance with applicable law.

20. Prohibited Uses

You may not use the website:

For unlawful purposes
To violate applicable laws
To infringe intellectual property rights
To harass or harm another person
To submit false or misleading information
To transmit malicious code
To collect personal information unlawfully
To spam, phish, scrape, or interfere with the website
To bypass security measures

We may suspend access for serious or repeated violations.

21. Service Availability

We aim to keep the website available and operating properly.

However, uninterrupted or error-free access cannot be guaranteed.

The website may occasionally be unavailable due to:

Maintenance
Software updates
Shopify outages
Hosting problems
Third-party failures
Security incidents
Circumstances outside our reasonable control

22. Disclaimer

Nothing in these Terms excludes any guarantee, warranty, consumer right, or other protection that cannot legally be excluded.

To the fullest extent permitted by applicable law, the website and services are provided without additional warranties beyond those expressly stated or legally required.

We do not guarantee that:

Every product will always be available
Delivery will occur on a precise date unless expressly guaranteed
The website will operate without interruption
Third-party services will always remain available

23. Limitation of Liability

Nothing in these Terms limits liability where doing so would be unlawful.

To the fullest extent permitted by applicable law, VUNISTA will not be responsible for indirect, incidental, or consequential loss arising from circumstances outside our reasonable control.

Any limitation in these Terms remains subject to mandatory consumer protection laws applicable to you.

24. Indemnification

Where permitted by law, you agree to be responsible for losses reasonably arising from your unlawful misuse of the website or deliberate violation of these Terms.

This provision does not limit any mandatory consumer rights.

25. Privacy

Our collection and use of personal information are governed by our Privacy Policy.

The Privacy Policy should be read together with these Terms.

26. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

27. No Waiver

If VUNISTA does not immediately enforce a provision of these Terms, that does not mean that we have permanently waived the right to enforce it.

28. Changes to These Terms

We may update these Terms when reasonably necessary, including to reflect:

Changes to our store
New services
Operational changes
Legal requirements
Platform changes

The version published on this website is the current version.

Changes will apply from the date they are published unless applicable law requires otherwise.

29. Applicable Law

These Terms are subject to applicable law.

Nothing in these Terms removes mandatory consumer rights or protections that apply in the customer's country or jurisdiction and cannot legally be waived.

30. Contact Information

Questions about these Terms of Service can be sent to: