Privacy policy

PRIVACY POLICY

Last updated: August 23, 2026

VUNISTA LLC (“VUNISTA,” “we,” “us,” or “our”) operates this online store and website, including the information, content, features, tools, products, and services made available through it (collectively, the “Services”).

VUNISTA is powered by Shopify, which provides the ecommerce platform that enables us to offer our Services to you.

This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you visit our website, browse or purchase our products, create an account, interact with our advertising, communicate with us, or otherwise use our Services.

Please read this Privacy Policy carefully.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

If there is a conflict between this Privacy Policy and our Terms of Service regarding the collection, use, or disclosure of personal information, this Privacy Policy will control.

1. PERSONAL INFORMATION WE COLLECT

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you.

Depending on how you interact with VUNISTA, we may collect or process the following categories of personal information.

Contact Information

This may include:

  • Name
  • Email address
  • Telephone number
  • Billing address
  • Shipping address

Order and Transaction Information

This may include:

  • Products you view
  • Products you add to your cart
  • Products you purchase
  • Products you return, exchange, or cancel
  • Order history
  • Order number
  • Transaction details
  • Shipping information
  • Fulfilment information

Payment Information

Payment information may include:

  • Payment method
  • Payment confirmation
  • Billing information
  • Transaction details

Payment card information may be processed by Shopify, Shopify Payments, or other payment providers.

VUNISTA does not necessarily receive or store your complete payment card number.

Account Information

If customer accounts are available, we may process information such as:

  • Username
  • Password or authentication information
  • Account preferences
  • Saved information
  • Previous orders

Communications

When you contact us, we may collect information contained in your communication, including:

  • Customer service requests
  • Product questions
  • Return or refund requests
  • Complaints
  • Reviews
  • Feedback

Device and Technical Information

We may automatically collect information such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Network information
  • Device identifiers
  • Cookie identifiers
  • Online identifiers

Website Usage Information

We may collect information about how you interact with our Services, including:

  • Pages visited
  • Products viewed
  • Time spent on the website
  • Links clicked
  • Cart activity
  • Checkout activity
  • Purchases
  • Referring websites
  • Advertising interactions

2. HOW WE COLLECT PERSONAL INFORMATION

We may collect personal information from several sources.

Directly From You

For example, when you:

  • Place an order
  • Contact customer support
  • Create an account
  • Subscribe to communications
  • Complete forms
  • Submit reviews or feedback
  • Request a return or refund

Automatically

Certain information may be collected automatically through:

  • Cookies
  • Pixels
  • Browser storage
  • Analytics technologies
  • Advertising technologies
  • Shopify functionality
  • Similar technologies

From Service Providers

We may receive information from third parties that help us operate the store, including providers involved in:

  • Ecommerce
  • Payment processing
  • Fulfilment
  • Shipping
  • Analytics
  • Advertising
  • Customer support
  • Email communications
  • Fraud prevention
  • Website functionality

From Business and Advertising Partners

We may receive information from platforms or partners that help us advertise, measure advertising performance, or understand customer interactions.

3. HOW WE USE PERSONAL INFORMATION

We may use personal information for the following purposes.

Providing Our Services

We use information to:

  • Process purchases
  • Process payments
  • Fulfil orders
  • Arrange shipping
  • Send order confirmations
  • Provide tracking information
  • Process returns or refunds
  • Provide customer support
  • Maintain customer accounts
  • Remember preferences
  • Improve your shopping experience

Operating and Improving VUNISTA

We may use information to:

  • Understand how customers use our website
  • Improve products and services
  • Improve website functionality
  • Diagnose technical problems
  • Analyse customer behaviour
  • Improve navigation and conversion performance
  • Develop new products, services, and features

Marketing and Advertising

We may use personal information to:

  • Send promotional communications where permitted
  • Measure advertising performance
  • Understand which advertisements result in website visits or purchases
  • Create advertising audiences
  • Provide more relevant advertising
  • Analyse marketing campaigns
  • Retarget customers who previously interacted with VUNISTA

Security and Fraud Prevention

We may use information to:

  • Detect fraudulent transactions
  • Prevent abuse
  • Protect customer accounts
  • Verify transactions
  • Protect our website and systems
  • Investigate suspicious activity

Communication

We may use information to respond to:

  • Order questions
  • Customer support requests
  • Returns
  • Refunds
  • Complaints
  • Legal requests
  • Other communications

Legal and Compliance Purposes

We may process personal information where necessary to:

  • Comply with applicable laws
  • Respond to lawful requests
  • Protect our legal rights
  • Enforce our policies
  • Resolve disputes
  • Prevent illegal activity

4. ADVERTISING, ANALYTICS AND META TECHNOLOGIES

VUNISTA may use advertising, analytics, and measurement technologies to understand how visitors interact with our website, improve our Services, measure marketing performance, and deliver relevant advertising.

These technologies may include services provided by:

  • Meta Platforms, Inc. and its affiliates
  • Shopify
  • Analytics providers
  • Advertising platforms
  • Other marketing partners

VUNISTA may use technologies including the Meta Pixel and Meta Conversions API.

Depending on how you interact with our Services, advertising technologies may process information such as:

  • IP address
  • Device information
  • Browser information
  • Online identifiers
  • Pages visited
  • Products viewed
  • Products added to cart
  • Checkout activity
  • Purchase activity
  • Order value
  • Currency
  • Advertising interactions
  • Referral information

Where supported and permitted by law, certain customer information may also be transmitted to advertising platforms in a protected or hashed form to improve measurement or advertising matching.

These technologies may be used to measure events including:

  • Page views
  • Product views
  • Add to cart
  • Checkout initiation
  • Purchases

We may use this information to:

  • Measure whether advertising resulted in purchases
  • Understand advertising effectiveness
  • Optimise marketing campaigns
  • Create advertising audiences
  • Provide relevant advertising
  • Measure return on advertising expenditure
  • Reduce irrelevant advertising

Meta and other advertising providers process information according to their own privacy policies and terms.

Where applicable law requires consent before non-essential advertising or analytics technologies are used, we will process such information according to the privacy and consent choices available to you.

5. COOKIES AND SIMILAR TECHNOLOGIES

VUNISTA, Shopify, and our service providers may use cookies and similar technologies.

Cookies may help us:

  • Operate the website
  • Remember customer preferences
  • Maintain shopping carts
  • Provide checkout functionality
  • Prevent fraud
  • Analyse website usage
  • Measure advertising
  • Personalise content
  • Improve website performance

Some cookies may be essential to the operation of the website.

Other cookies may be used for analytics or advertising purposes.

Depending on your location, you may be able to manage non-essential cookies using privacy or cookie controls available on our website.

You may also configure your browser to block or delete cookies. However, disabling certain cookies may affect the functionality of the Services.

6. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to third parties where necessary to operate our business or provide our Services.

Shopify

Our store is hosted and powered by Shopify.

Information submitted through our Services may be processed by Shopify in connection with providing ecommerce, hosting, checkout, fraud prevention, analytics, advertising, and related services.

Payment Providers

Payment information may be processed by Shopify Payments or other payment processors.

Fulfilment Partners and Suppliers

We may disclose information necessary to fulfil your order, including:

  • Name
  • Shipping address
  • Contact information
  • Product ordered

Shipping Carriers

Shipping providers may receive information required to deliver your order and provide tracking.

Advertising and Marketing Partners

We may share or transmit information to advertising and marketing platforms where permitted by law for purposes such as:

  • Advertising measurement
  • Audience creation
  • Campaign optimisation
  • Retargeting
  • Marketing analytics

Service Providers

We may disclose information to providers that assist us with:

  • Hosting
  • Ecommerce
  • Analytics
  • Customer support
  • Email
  • Marketing
  • Fraud prevention
  • Security
  • Cloud services
  • Technical infrastructure

Legal Requirements

We may disclose personal information when reasonably necessary to:

  • Comply with law
  • Respond to legal process
  • Respond to government requests
  • Protect VUNISTA
  • Protect our customers
  • Prevent fraud
  • Investigate unlawful activity
  • Enforce our policies

Business Transactions

If VUNISTA is involved in a merger, acquisition, restructuring, financing, bankruptcy, sale, or transfer of business assets, personal information may be disclosed as part of that transaction where permitted by law.

7. RELATIONSHIP WITH SHOPIFY

The Services are hosted by Shopify.

Shopify collects and processes personal information relating to your access to and use of our Services in order to provide and improve Shopify's platform and services.

Information you submit through VUNISTA may therefore be transmitted to and processed by Shopify and its service providers.

Shopify may process information in countries different from the country where you live.

Shopify may also use information collected from interactions with merchants using Shopify to provide certain enhanced ecommerce, security, analytics, and advertising features.

In circumstances where Shopify independently determines how personal information is processed, Shopify may be responsible for responding to certain privacy rights relating to that processing.

You can learn more through Shopify's own privacy notices and privacy controls.

8. TARGETED ADVERTISING AND PRIVACY CHOICES

Depending on your location, applicable privacy law may give you the right to opt out of certain uses of personal information for:

  • Targeted advertising
  • Cross-context behavioural advertising
  • Sharing of personal information
  • Sale of personal information as defined by applicable law

Where required, VUNISTA may provide privacy controls that allow you to exercise these choices.

You may also contact us at:

support@vunista.com

We will process valid privacy requests in accordance with applicable law.

9. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, social networks, payment services, or other platforms.

VUNISTA does not control the privacy, security, content, or practices of independent third parties.

If you visit a third-party website or use a third-party service, we recommend reviewing its privacy policy.

The inclusion of a third-party link does not necessarily mean that VUNISTA endorses that third party.

10. MARKETING COMMUNICATIONS

Where permitted by law, we may send promotional communications by email or other communication methods.

You can unsubscribe from promotional emails by using the unsubscribe option included in those communications.

If you unsubscribe from promotional communications, we may still send transactional or service-related communications, including:

  • Order confirmations
  • Shipping notifications
  • Account communications
  • Security notifications
  • Return or refund communications
  • Customer service messages

11. CHILDREN'S PRIVACY

Our Services are not intended for children.

We do not knowingly collect personal information from children below the age at which they can legally provide consent in their jurisdiction.

If you are a parent or guardian and believe that a child has provided personal information to VUNISTA, please contact us.

Where legally required, we will take appropriate steps to delete the information.

12. SECURITY

We use reasonable administrative, organisational, and technical measures designed to protect personal information.

However, no website, network, storage system, or method of electronic transmission can be guaranteed to be completely secure.

Customers are responsible for maintaining the confidentiality of account credentials and should not share passwords or authentication information with others.

If you believe your interaction with VUNISTA is no longer secure, please contact us.

13. DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on factors including:

  • Whether you have an account
  • Whether we need information to complete an order
  • Customer service requirements
  • Return and refund periods
  • Fraud prevention
  • Accounting requirements
  • Tax requirements
  • Legal obligations
  • Dispute resolution
  • Contract enforcement

When personal information is no longer reasonably required, we may delete or anonymise it subject to applicable law.

14. YOUR PRIVACY RIGHTS

Depending on where you live, you may have certain rights relating to your personal information.

These rights may include:

Right to Access

You may have the right to request information about personal information we hold about you.

Right to Correction

You may have the right to request correction of inaccurate personal information.

Right to Deletion

You may have the right to request deletion of certain personal information.

Right to Data Portability

You may have the right to receive certain personal information in a portable format.

Right to Restrict Processing

You may have the right to request that certain processing be restricted.

Right to Object

You may have the right to object to certain processing.

Right to Withdraw Consent

Where processing is based on consent, you may have the right to withdraw your consent.

Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

Advertising Privacy Rights

Depending on your jurisdiction, you may have rights relating to:

  • Targeted advertising
  • Profiling
  • Sharing
  • Sale of personal information as defined under applicable privacy law

These rights are not absolute and may apply only in certain circumstances.

We may need to verify your identity before processing certain privacy requests.

Where permitted by law, you may also appoint an authorised agent to submit certain privacy requests on your behalf.

We will not unlawfully discriminate against you for exercising your privacy rights.

15. EUROPEAN ECONOMIC AREA AND UNITED KINGDOM

If you are located in the European Economic Area, United Kingdom, or another jurisdiction with similar privacy laws, we may process personal information based on one or more lawful grounds, including:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate interests
  • Consent
  • Protection of legal rights

Where consent is required for advertising or analytics technologies, we will seek consent as required by applicable law.

You may also have the right to lodge a complaint with your local data protection authority.

16. INTERNATIONAL DATA TRANSFERS

VUNISTA, Shopify, and our service providers may process personal information in countries outside the country where you live.

These countries may have different privacy laws.

Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.

For transfers involving the European Economic Area or United Kingdom, these safeguards may include recognised contractual mechanisms such as Standard Contractual Clauses or other legally approved transfer mechanisms.

17. CALIFORNIA AND OTHER U.S. PRIVACY RIGHTS

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on your state and applicable law, these may include rights to:

  • Know what personal information is collected
  • Access personal information
  • Delete personal information
  • Correct inaccurate personal information
  • Obtain a portable copy of personal information
  • Opt out of certain targeted advertising
  • Opt out of certain sharing or sale of personal information
  • Limit certain uses of sensitive personal information where applicable

VUNISTA does not interpret the term “sale” as necessarily meaning that personal information is exchanged directly for money.

However, certain advertising or analytics practices may legally be considered “selling,” “sharing,” or targeted advertising in some jurisdictions.

Where applicable, privacy controls will be provided as required by law.

18. COMPLAINTS

If you have concerns about how VUNISTA handles your personal information, please contact us first so that we can review the matter.

Depending on your location, you may also have the right to submit a complaint to an applicable privacy or data protection authority.

19. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

Changes may be made to reflect:

  • Changes to our business
  • New services
  • New technologies
  • New advertising or analytics practices
  • Changes to Shopify
  • Legal requirements
  • Regulatory requirements

When we update the Privacy Policy, we will update the “Last updated” date at the top of this page.

Where legally required, we may also provide additional notice.

20. CONTACT

If you have questions about this Privacy Policy, our privacy practices, or your personal information, or if you would like to exercise a privacy right, contact:

VUNISTA LLC
30 North Gould Street
Sheridan, WY 82801
United States

Email: support@vunista.com